BigDishSatellite Satellite Broadband in France

Satellite Broadband in France

bigdishsat

What happened with Bigblu Broadband?

By

The European business of Bigblu Broadband has been sold to Eutelsat, the owners and operators of the Tooway satellite broadband system. If you are an existing client of Bigblu then nothing will change ... your account details remain the same and you can still contact them at their headquarters in Bicester.

As long as you don't cancel your present contract, your service will continue. However, if you cancel your contract (many of you do over the winter period), it won't be possible to renew it again. Also, you can no longer return rented equipment here ... it now has to be returned to Bigblu in Bicester.

You can still contact Bigblu on their usual phone number: 0044 1869 222 900

Eutelsat are about to introduce a brand new satellite broadband service on a brand new satellite ... that satellite is already in place and the final tests are being completed. Eutelsat, via their newly acquired retail operation, will be supplying the new satellite system in most European countries with the exception of France.

In France, Eutelsat have sold all available capacity to Orange so the new satellite system will be supplied exclusively by NordNet which is the satellite broadband wing of Orange.

Mentions Légales

By

Mouriol.com

Propriétaire:
John Sidwell
BigDish Satellite
6 Mouriol
87440 Marval

05 55 78 72 98
Hébergement:
GoDaddy Operating Company, LLC.

14455 N. Hayden Rd, Ste. 219, Scottsdale, AZ 85260 USA

 

Contact

By

There's a problem with the contact form ... please send your email directly to:

bigdishsat[at]gmail.com

Installation

By

The Tooway satellite broadband system is designed to be installed by anyone with basic DIY skills. You don't need any specialised tools (like a satellite meter) but you will need a decent drill.

Pointing the dish is the first thing that people ask about but the principle is very straight forward ... whether you DIY install or employ a professional installer, the method is exactly the same.

Once the dish is installed, you connect a computer or tablet or phone to the Tooway modem. The modem is then put into Installation mode and the tria (on the dish) starts to beep.

You set the correct elevation angle on the dish and then slowly turn the dish sideways ... the beeping on the tria changes meaning that the satellite has been found.

That's the principle and I've produced two DIY guides which go into much more detail:

The Browser Method:

If you have a laptop, connect it to your Tooway modem with an ethernet lead (there's one supplied with the modem). Then open up your browser and type in the address of the modem ... the modem status page opens like a web page but that page is inside the modem.

If you don't have an ethernet socket, then you can connect via wifi ... you can also use a phone or tablet also connected via wifi.

Download the DIY Guide here.

browsers; Chrome, Opera, Firefox, Edge, IE, Safari

The App Method:

Before you start the installation, you need to download the Ka-Sat Pointer App to your phone or tablet.

When you're ready to start pointing the dish, go into your wifi settings and connect to the Tooway modem. Then open up the app. You don't need a cellphone signal to do this.

Download the DIY Guide here:

 

Tooway Ka-Sat Pointing App

The Clinometer App

Whichever method you use, you'll find this angle measurement tool incredibly useful when pointing the Tooway dish.

There are many available, just search for clinometer in Play Store or App Store.

Clinometer app

The Heartbeat Tone

This is the sound of the "heartbeat" tone ... you get that when you're searching for a signal.

The Transition Tone

When the satellite is located, you will hear the heartbeat tone change into something that sounds like a mobile phone ringing. You'll hear it once, then it turns into the Fine Tuning tone.

The Fine Tuning Tone

The fine tuning tone will get faster and the pitch will increase as the dish signal increases. Conversely, if the dish signal decreases then the tone goes slower and more lower pitched.

The Continuous Tone

As the fine tuning tone gets faster and higher, it turns into a continuous high pitched tone. This indicates that you've achieved the highest signal so far.

The Equipment

By

The Tooway dish weighs in at around 20 Kg so it's quite a bit heavier than a tv satellite dish of a similar size.

A = 70cm
B = 76cm
C = 65cm

tooway-dish-dimensions

This is the Tria … roughly the equivalent of an LNB on a tv satellite dish. The tria not only receives signals from the satellite but also transmits data back to the satellite. On rental contracts, the tria is one of the items that has to be returned when the contract is cancelled. This is actually an e-Tria, slightly smaller and a kilo lighter than the old style tria shown below.

the e-tria

This is the old style tria ...

old style tria

On the Gold and Silver packages, the modem pictured on the right is supplied with the kit. It has a built in dual-band wifi router and 4 ethernet ports. Meanwhile, the old style Tooway modem below is supplied on the Bronze package. This modem has one ethernet port so will need a separate wifi router if connecting to more than one device.

SB2+-300px

This is the old style modem, no built in wifi and just the one ethernet port.

sb2-300