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The Tooway satellite broadband system is designed to be installed by anyone with basic DIY skills. You don't need any specialised tools (like a satellite meter) but you will need a decent drill.
Pointing the dish is the first thing that people ask about but the principle is very straight forward ... whether you DIY install or employ a professional installer, the method is exactly the same.
Once the dish is installed, you connect a computer or tablet or phone to the Tooway modem. The modem is then put into Installation mode and the tria (on the dish) starts to beep.
You set the correct elevation angle on the dish and then slowly turn the dish sideways ... the beeping on the tria changes meaning that the satellite has been found.
That's the principle and I've produced two DIY guides which go into much more detail:
The Browser Method:
If you have a laptop, connect it to your Tooway modem with an ethernet lead (there's one supplied with the modem). Then open up your browser and type in the address of the modem ... the modem status page opens like a web page but that page is inside the modem.
If you don't have an ethernet socket, then you can connect via wifi ... you can also use a phone or tablet also connected via wifi.
Download the DIY Guide here.
The App Method:
Before you start the installation, you need to download the Ka-Sat Pointer App to your phone or tablet.
When you're ready to start pointing the dish, go into your wifi settings and connect to the Tooway modem. Then open up the app. You don't need a cellphone signal to do this.
Download the DIY Guide here:
The Clinometer App
Whichever method you use, you'll find this angle measurement tool incredibly useful when pointing the Tooway dish.
There are many available, just search for clinometer in Play Store or App Store.
The Heartbeat Tone
This is the sound of the "heartbeat" tone ... you get that when you're searching for a signal.
The Transition Tone
When the satellite is located, you will hear the heartbeat tone change into something that sounds like a mobile phone ringing. You'll hear it once, then it turns into the Fine Tuning tone.
The Fine Tuning Tone
The fine tuning tone will get faster and the pitch will increase as the dish signal increases. Conversely, if the dish signal decreases then the tone goes slower and more lower pitched.
The Continuous Tone
As the fine tuning tone gets faster and higher, it turns into a continuous high pitched tone. This indicates that you've achieved the highest signal so far.
The Tooway dish weighs in at around 20 Kg so it's quite a bit heavier than a tv satellite dish of a similar size.
A = 70cm
B = 76cm
C = 65cm
This is the Tria … roughly the equivalent of an LNB on a tv satellite dish. The tria not only receives signals from the satellite but also transmits data back to the satellite. On rental contracts, the tria is one of the items that has to be returned when the contract is cancelled. This is actually an e-Tria, slightly smaller and a kilo lighter than the old style tria shown below.
This is the old style tria ...
On the Gold and Silver packages, the modem pictured on the right is supplied with the kit. It has a built in dual-band wifi router and 4 ethernet ports. Meanwhile, the old style Tooway modem below is supplied on the Bronze package. This modem has one ethernet port so will need a separate wifi router if connecting to more than one device.
This is the old style modem, no built in wifi and just the one ethernet port.
For Light Users
For Medium Users
For Heavy Users
|Prioritised Data Allowance:||10 GB||50 GB||100 GB|
|Airtime per month:||29,99 €|
|Modem Rental per month:||0,00||+5,00 €|
|Total per month:||29,99 €|
|Service Speeds:||up to 16 Mb/s down, up to 3 Mb/s up||up to 30 Mb/s down, up to 6 Mb/s up||up to 50 Mb/s down, up to 6 Mb/s up|
|Average Download Speeds:||12 Mb/s||21 Mb/s||36 Mb/s|
|Activation Fee:||59,99 €|
|Minimum contract period is one month.|
|Freezone (unmetered) period 1am to 6am French time on all packages.|
|UK IP address on all packages.|
Prioritised Data Allowance is the amount of data allocated to you each month and, as long as you don't exceed that allowance, you can expect the average speeds associated with that package.
If you exceed that allowance, you no longer have priority and speeds could drop during periods when the network is busy.
Think of it like a motorway ... you have access to the fast lane when you are under your allowance but not when you've gone over.
Airtime per Month is what you pay if you own your own equipment. Like all the prices on this site, VAT is included.
Most customers rent the equipment and the modem rental is actually the rental for the whole kit ... so add Airtime and modem rental together to get the total per month.